Enchante
For luxury houses & retailers

The AI & blockchain layer for luxury.

Twelve services, one platform. Your catalog, your brand voice, our models. White-labelled, GDPR-safe, enterprise-grade.

14-day trial · no credit card · API key in 5 minutes

Twelve services

LivePrivate beta

AI Concierge Widget

A floating button on your own storefront. Customers ask, your products answer. Natural language, multi-turn, full product context.

All plans

Visual Style-Twin Search

Customer uploads an inspiration photo; widget returns the closest pieces in your catalog by aesthetic, silhouette, palette.

Starter +

AI Outfit Builder

Hero piece → complete look. Mixes your catalog with curated complements to lift AOV.

Starter +

Verifiable Product Passport

Every piece gets a tamper-proof digital twin: provenance, materials, repair log, and ownership transfers. Cryptographically anchored on-chain (Polygon) so your customers — and the resale market — can verify authenticity forever. EU DPP-ready.

Growth +

Smart Gifting Flow

Personalised gift finder with delivery windows, gift-wrap, and concierge sign-off — branded as you.

Growth +

Returns-Reduction Assistant

Pre-purchase sizing dialogue and fit-prediction model trained on your historical returns data.

Scale +

Clienteling Co-pilot

Your in-store staff get an AI back-office: recall every client preference, pull look ideas, draft client-care messages.

Scale +

Editorial Generator

On-brand collection write-ups and lookbook copy with your house style profile. Approval workflow built in.

Growth +

Translation & Localisation

Same voice, every market. PDP copy and editorial localised by an LLM tuned to your tone guide.

Scale +

Markdown Optimiser

Per-SKU markdown timing based on demand forecasts, returns rate, and editorial coverage signal.

Scale +

Influencer Match-Maker

AI surfaces the best LTK/Instagram creators for a given drop, predicted by aesthetic embedding match.

Scale +

Cart-Abandon Concierge

When a shopper bounces with items in cart, our concierge resumes the conversation in-channel (email/WhatsApp).

Scale +

Pricing

Five tiers. Self-serve up to Scale. Enterprise is dedicated infrastructure, MSA, and a named technical account manager.

Trial
Free
14 days
  • AI Concierge Widget
  • 5,000 API calls / month
  • 500 SKU catalog
  • 14-day evaluation
SLA · best-effort
Start trial
Starter
$2,900
per month, billed annually
  • AI Concierge + Visual Search + Outfit Builder
  • 100,000 API calls / month
  • 5,000 SKU catalog
  • Theme + voice customisation
  • Email support, 1 business day
SLA · 99.5%
Choose plan
Growth
$12,000
per month, billed annually
  • Everything in Starter +
  • Verifiable Product Passport (10,000 mints/mo)
  • Smart Gifting + Editorial Generator
  • 750,000 API calls / month
  • 50,000 SKU catalog
  • Priority support, 4-hour response
SLA · 99.9%
Choose plan
Scale
$35,000
per month, billed annually
  • Everything in Growth +
  • Returns-Reduction + Clienteling + Translation
  • Cart-Abandon Concierge
  • 4M API calls / month
  • 250,000 SKU catalog
  • Dedicated CSM, 1-hour response
SLA · 99.9%
Choose plan
Enterprise
Custom
contact sales
  • All 12 services unlocked
  • Unmetered API + Passport mints
  • Dedicated infrastructure (single-tenant Neon + Upstash)
  • 99.95% uptime SLA with credits
  • Master Services Agreement + custom DPA
  • White-glove onboarding, named TAM
  • From $75,000 / month
SLA · 99.95%
Talk to sales

All prices USD. Annual billing = 2 months free. Overage rates per tier shown at checkout. EU / UK pricing on request.

White-labelled

Your domain, your colors, your voice. Customers never see Enchante. Embed snippet ships in under 10 minutes.

GDPR & SOC 2

Data residency in EU on Scale+. Custom DPA on Enterprise. Pen-test reports available under NDA. SOC 2 Type II in progress.

On-chain provenance

Product Passports anchored daily to Polygon mainnet. Every certificate verifiable forever, even if we're gone. EU Digital Product Passport-ready.